“Dee is very personable and friendly! She was very responsive to the request! Thank you!”
Kristi M.
“My representative did an awesome job with my recent trip to Dallas. Let me tell you, having your services in my back pocket really gave me peace of mind when traveling these days!”
Katie H.
“Raquel was awesome, helped us find & book a hotel while we were on the road. Got us a great hotel at a great price! So helpful and answered all our questions. Looked up how far the hotel was from the highway. Incredible service!”
Vicky RP.
“Once again you amaze me with finding the cheapest deal!”
Tracy B.
“Paula, As I just ordered 4 more Panera Gift cards, I thought I would take this opportunity to wish you and your family a very Merry Christmas and a wonderful new year. Thank you for all you do for members.”
David B.
“Dee was wonderful!! She went above and beyond to find a hotel for our upcoming trip that would allow us to park our car!! She found us the perfect hotel at a great price!! Very impressed with her service!!”
Kristen C.
“Thank you so much Miss Dee. You were fabulous through the whole process!”
Chantal G.
“Thank you for everything. You are such a blessing to me.”
Bonnie G.
“My specialist was awesome!! She helped me with my booking issue in a timely manner and resolved my issue! Thanks again!”
Whitney B.
“It's nice to know I have people helping to protect my personal information. Thank you very much.”
William F.
“I felt safe after speaking with my advocate. Thank you for all the reassurance.”
Arbula C.
“You guys are significantly cheaper than Travelocity!!”
Chris N.
“The problem was solved with the assistance of a very patient customer service representative. I appreciate the help and the professionalism exhibited.”
Roslyn H.
“Regina thank you so much!!! You give the best customer service”
Kelly D.
“I wanted to thank you for everything. All the back-and-forth questions. All the information. I really appreciate it.”
Tina R.
“Heidi helped me and my husband book two cabins for the end moment cruise we planned for my mom’s 75th and my son’s 16th birthday, she was extremely friendly, prompt, and thorough. Thank you, Heidi!”
Krupali D.
“Thank you, Scott! You were very patient and thorough! I appreciate your great service.”
Louise D.
“Dee was perfect, so very helpful to me. She is 5 × 10 a 100%! Thank you, Dee.”
Penny B.
“Regina, thanks for all of your hard work! My Brother and his wife (were) unable to get the balcony room. Your hard work and persistence made this possible. May you have a great week.”
Aaron D.
“Dee is absolutely amazing! Whenever I need help with travel…She makes any and all travel arrangement experiences so easy. I definitely always speak highly about and recommend these services to family and friends.”
Selena R.
“My Advocate was an absolute pleasure. She was very knowledgeable, professional and was able to provide me the comfort of knowing my issue would be resolved without my credit being compromised further.”
Michael N.
“Your service is fabulous, and I rave to everyone, even online at the bank associated with your program. You should send more promotional information to your banks in program as so many people seem unaware of all you provide. The bank manager laughs every time I show up because he knows someone else will be “My membership program” ed before I go home. As for my travel needs, My specialist has been my agent for over 10 years through 2 different banks. I keep moving to institutions that carry your program when it is foolishly dropped from the bank I am in. So, I make sure my bank knows My membership program is the only reason I am there and my specialist is a big part of why I love my membership program. Keep doing what you do. Respectfully”
Virginia C.
“Paula, Thank you for the great prices.”
David B.
“I just spoke with the hotel manager…she is crediting the $49.95. Thanks again for your assistance & awesome service!”
Heidi R.
“My specialist has always been the best agent we have ever had. Always friendly, speedy, and willing to help. She has helped us to set up several different travel vacations and we have always been pleased with her professionalism. We will always seek her help for any of our travel plans.”
Mark Z.
“I would recommend Ultimate ID to everyone I know. It’s very helpful and puts your mind at ease.”
Lisa F.
“We are very happy with our membership program thanks to the excellent service. Our specialist is very thorough, efficient, warm, and kind.”
Susan M.
“Karel has been so helpful answering my million questions. He is very knowledgeable and friendly and makes booking a vacation so much easier than doing it on my own. I can’t thank him enough!”
Whitney B.
“My specialist is so cheerful and upbeat, and she does an awesome job helping me get the best deals possible along with helping me when something goes wrong or if I’m charged the wrong price. She is an absolute gem; I hope she gets to see this review.”
Jody W.
“I was a victim of Identity Theft in October. I was alerted of a potential identity theft event by your monitoring service and was immediately assisted by a “live person” with your company. She immediately began the restoration process. She conducted a conference call and we were able to shut down the request for a credit card. My advocate spent many hours working just on my case for me. She said she will monitor my account very closely over the next several months. I am so impressed with Ultimate ID and how professional and efficient they were in handling my Identity Theft. My Bank offers this service to me through a small monthly fee. To me, this is well worth the small amount of cost to have a professional to help me in handling this difficult situation of Identity Theft. You all are absolutely WONDERFUL!!!”
Janice B.
“Just wanted to take a moment to let you know what an exceptional employee you have. All I can say is WOW!!! Not only was she extremely helpful, but her kind nature also put me at ease for planning such a big trip for my husband and me. She went out of her way to do research for us, find us the best places to stay and GREAT rates for all 3 hotels. I will highly recommend the program to anyone I talk with (and I talk a lot lol). My mind is officially blown at just how wonderful she was. I cannot thank her enough for all of her help.”
Angela P.
“Wow My Specialist! Thanks for going the extra mile! I would have to drive over 600 miles to make that option worthwhile. I really appreciate you researching it for me! This is why I use the membership program for my travel needs.”
Michelle S.
“Travel search! It’s the best I’ve seen in the marketplace”. “It blows Kayak away!”
David S.
“I booked a hotel for a Wedding in July. Booking through my membership program I saved $147.92 for the three nights, and I am getting the 50% More Cash Bank and will receive 7.5% cash back check in the mail for $39.70. That is a savings of $187.62.”
Francine S.
“My family and I were at the airport waiting for our flight, which was then delayed. Due to the delay, we missed our connecting flight. I sent an email and within a few minutes, Jody emailed me back with two flight options. Thank you, Jody for saving our trip!”
Krista C.
First Fidelity Bank has selected Generations Gold, Inc. a fully independent third party service provider, to provide travel and other discount services on an exclusive basis directly to First Option members. First Fidelity Bank assumes no liability for any of the providers in fulfilling their services. All liabilities, claims, damages, and demands are the direct responsibility of Generations Gold, Inc., the benefits provider. Discounts received through First Option may not be used in conjunction with any other discounts. All program benefits are not available in all areas. Benefits and services are subject to change without notice. Please contact a Service Specialist for details. Certain restrictions apply.
We reserve the right to refuse, refund or cancel a service request for any reason including limitations on quantities, inaccuracies, errors in product, pricing, or any issues identified by our fraud detection activities. Generations Gold, Inc. reserves the right to suspend or cancel a membership without notice should Generations Gold, Inc. detect any instances of membership abuse, any violations of the Terms and Conditions or any practices deemed unsavory by Generations Gold, Inc..
The participating listed merchants are in no way affiliated with Generations Gold, Inc., nor are the listed merchants to be considered sponsors or co-sponsors of this program. Use of merchant names and/or logos is by the permission of each respective merchant and all trademarks are the property of their respective owners. Terms and conditions are applied to gift cards/certificates. Please see the merchant gift card/certificate for additional terms and conditions, which are subject to change at merchant’s sole discretion.
Certain First Option membership benefits pertain to healthcare service discounts. Healthcare service discounts ARE NOT INSURANCE. You are required to pay for these services when rendered, however if you use a participating provider for these services you will receive a discount. Neither First Option, WellCard Health or the Discount Medical Plan Organization can or will pay any provider on your behalf. The Discount Medical Plan Organization administering the healthcare service discounts is AccessOne Consumer Health, Inc. www.accessonedmpo.com For your free, no obligation healthcare service discount card, click here, no membership required.
For questions please call Generation Gold, Inc. at 877-327-1392
At Generations Gold, Inc., we recognize that many consumers who visit our Web sites are concerned about the information they provide us online, and how we maintain and use this information. To address these concerns and to demonstrate our commitment to privacy, we have developed and implemented this Privacy Policy for our company. Our policy may change from time to time; we encourage you to check it periodically.
How we use information we collect:
We only collect personally identifiable information that you voluntarily and knowingly provide us.
We use the information that you provide us for the purpose(s) for which you specifically provided it or for specific additional purposes for which we receive your prior consent.
We do not share any information you provide us with to anyone outside of Generations Gold, Inc., except for suppliers who assist us in maintaining and managing the activities on our sites.
We employ appropriate security measures to protect the loss, misuse and alteration of any information you provide us.
General
We only collect personally identifiable information on
a voluntary basis. We do not require you to disclose more information
than is reasonably needed to participate in an activity on our
sites. We collect personally identifiable information primarily
to e-mail updates and news, for entry into promotions and to notify
subsequent winners, to send out brochures, etc. via regular mail
to subscribers, and to respond to your questions or suggestions.
Security
We employ appropriate security measures to protect the loss, misuse
and alteration of the information under our control. For our
www.ffb-firstoption.com site, we employ state-of-the-art 128-bit Secure
Sockets Layer (SSL) software, which encrypts information you
input, as an additional security measure. However, as no online
data transmission can be guaranteed to be totally secure, we
(like all Web sites) cannot warrant or guarantee 100% security
of any information you transmit to us at our Web sites.
Links To Other Sites
Neither Generations Gold, Inc., nor any of its affiliates, shall
have any responsibility of any nature whatsoever for other Web
sites linked to this Web site, or any information contained thereon,
none of which has been verified or endorsed by either Generations
Gold, Inc. or any of its affiliates.