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Slide1

“Dee is polite, patient, & professional. Every time I speak with her it’s the same demeanor and attitude!!! Upbeat, bubbly, and full of enthusiasm, she is such a joy to work with knows full knowledge of program and will recommend suggestions and ideas. Thanks so much for everything!!!”

Irene R-S.

“We love Dee!! She always go all out for us!!”

Cassandra R.

“Karel Pollard was very professional and very helpful”

Lourina G.

“Perry He continues to do an excellent job for us every time!”

Holly S.

“This is my 2nd booking with Perry. He does an amazing job and is always friendly and helpful. He knows what he is doing, and it definitely shows. I will continue to book through him”

Dalton F.

“Perry was very nice and efficient! I really appreciate his help!”

LaTasha C.

“My Specialist was awesome to work with!”

Dorothy M.

“Dee always gives great customer service!!!!!”

Tangie R.

“Perry always does a great job with cruise bookings for me. I wouldn't go anywhere else!”

David P.

“Karel’s been my go-to guy for travel for years. Also does well by me. He’s a real credit to my membership program.”

Dave H.

“Thanks, Perry, for ALL your help.”

Leslie V.

“Perry is fantastic, and I will continue to use this program because of him!! Thanks Perry!”

Jessica C.

“I want you to know that Dee was excellent. I had not ever booked a trip this expensive or through my membership program. Dee answered all my questions and put me at ease. I called her often asking different questions and she was so kind and explained how things worked. Thank you for making this such an easy process.”

Rhonda H.

“Raquel, took time to make sure that all my request and questions were answered and made sure there would not be an issue for my sister traveling with a CPAP machine. Very friendly helpful and professional.”

Anna E.

“Karel went the extra mile for us, Very patient”

Shirley K.

“We have been working with Perry for years. Always 5-star service.”

Michael C V.

“Made my day!”

Ann H.

“Dee. always very very GOOD!”

Joseph D.

“Great service! Your people are very friendly and supportive”

Louis A.

“Karel went above and beyond in securing a complicated flight schedule. Ultimately after we confirmed and paid, I had to cancel everything since my family situation changed drastically. thank you, Karel.”

Wiet B.

“Dee was knowledgeable, courteous and efficient. Professional yet personal. I would give her the highest rating”

Sherrion E.

“The specialist was exceptional in that she was patient with me and took time to listen to what I needed, rather than spoofing off a pre-directed communication technique, and that was so helpful! Thank you. You have a good employee.”

Bobbi Jo S.

“Perry did a great job communicating with us and answering any questions we had. We have enjoyed working with him.”

Holly S.

“My Specialist is Very Compassionate & takes the Extra Time to Answer her member’s Needs & Questions. Very Patient & Intuitive to my many Concerns. I would highly recommend her to anyone. I wish I could get her Each Time.”

Adrienne N.

“Raquel was very peasant to talk with and extremely helpful, she made my booking very easy going. You have a very valuable employee there. I give her an A++ excellent rating”

Edwin C.

“Perry has helped me book a cruise and flights before and continues to do a great job! He is such an asset to your company”

Suann B.

“Dee has assisted me many times, always with great success. Her service has always been 1st class. She is excellent at her what she does.”

Roosevelt C.

“Very professional and friendly service. This was the first time that Dee was my service specialist and she was 100% great.”

Wiet B.

“The staff at my membership Program was very helpful to me especially Jody in booking an important trip for our family. I’m very grateful! Thank you!”

Jenet F.

“I recently inadvertently booked a room without her and Marriott charged me for the full price. My specialist talked to the manager and got the full amount credited back to me!! That was just such a relief and it is so much appreciated. Thank you! I am so lucky to have you as my travel agent!! My Membership Program is also lucky to have you!!”

Andrea F.

“Dee was very helpful. She went above and beyond to find an affordable hotel room for my trip located in a safe and secure area. She was very knowledgeable of the schedules and activities in Las Vegas. I appreciate all her hard work and patience to work within my budget. Please keep Dee and treat her very well. She is a great asset to my membership program.”

Deleen A.

“My Specialist always does an outstanding job getting me the best cars and accommodation possible”

Laurence H.

“My specialist is the best travel agent anyone can be lucky enough to have with your company. She goes above and beyond to help me and makes my traveling needs so easy. To not have to worry about anything having to do with my travel is such a blessing.”

Cynthia T.

“My Specialist did very well considering I was asking for a lot.”

Janet S.

“Wow thank you so Much! You’ve made this a very smooth and easy experience. Thank you for your help.”

Jennifer P.

“My Specialist Rocks!!!”

Cynthia T.

“My specialist is always very helpful!! She does a great job!!”

Diane S.

“I did the transaction online, but received a very nice note from Raquel”

Dave T.

“Karel did an excellent job.”

Javier V.

“Dee made my day complete, I was able to rest knowing all was good if you had a rating of 10+ she would have gotten it. I say thank you”

Marjorie M.

“Perry was so helpful and even though I have never been on a cruise before, I felt totally knowledgeable.”

Jill R.

“This is the second time we have booked a cruise through Perry; He is always so helpful. He is also very patient with all the calls and coordinating it with everyone in our group.”

Brandy W.

“I have been using my membership program for a long time with great results with all you have done and her great service.”

Joseph D.

“Dee was very courteous and helpful with my hotel reservation”

Tina Marie H.

“Karel is the best in all ways possible. I couldn't imagine not working with him on my travel plans!”

Nancy J W.

“Scott was very helpful. He did a lot of looking to get me the best cruise deal and was very professional and complete.”

Deb C.

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  • First Option
    c/o Generations Gold, Inc.
    525 South Flagler Drive
    Fourth Floor
    West Palm Beach, FL  33401

  • 877-327-1392

  • www.ffb-firstoption.com

  • info@ffb-firstoption.com

Terms & Conditions

First Fidelity Bank has selected Generations Gold, Inc. a fully independent third party service provider, to provide travel and other discount services on an exclusive basis directly to First Option members. First Fidelity Bank assumes no liability for any of the providers in fulfilling their services. All liabilities, claims, damages, and demands are the direct responsibility of Generations Gold, Inc., the benefits provider. Discounts received through First Option may not be used in conjunction with any other discounts. All program benefits are not available in all areas. Benefits and services are subject to change without notice. Please contact a Service Specialist for details. Certain restrictions apply.

 

We reserve the right to refuse, refund or cancel a service request for any reason including limitations on quantities, inaccuracies, errors in product, pricing, or any issues identified by our fraud detection activities. Generations Gold, Inc. reserves the right to suspend or cancel a membership without notice should Generations Gold, Inc. detect any instances of membership abuse, any violations of the Terms and Conditions or any practices deemed unsavory by Generations Gold, Inc..

 

The participating listed merchants are in no way affiliated with Generations Gold, Inc., nor are the listed merchants to be considered sponsors or co-sponsors of this program. Use of merchant names and/or logos is by the permission of each respective merchant and all trademarks are the property of their respective owners. Terms and conditions are applied to gift cards/certificates. Please see the merchant gift card/certificate for additional terms and conditions, which are subject to change at merchant’s sole discretion.

 

Certain First Option membership benefits pertain to healthcare service discounts. Healthcare service discounts ARE NOT INSURANCE. You are required to pay for these services when rendered, however if you use a participating provider for these services you will receive a discount. Neither First Option, WellCard Health or the Discount Medical Plan Organization can or will pay any provider on your behalf. The Discount Medical Plan Organization administering the healthcare service discounts is AccessOne Consumer Health, Inc. www.accessonedmpo.com For your free, no obligation healthcare service discount card, click here, no membership required.


For questions please call Generation Gold, Inc. at 877-327-1392

Privacy Policy

At Generations Gold, Inc., we recognize that many consumers who visit our Web sites are concerned about the information they provide us online, and how we maintain and use this information. To address these concerns and to demonstrate our commitment to privacy, we have developed and implemented this Privacy Policy for our company. Our policy may change from time to time; we encourage you to check it periodically.

 

How we use information we collect:

  • We only collect personally identifiable information that you voluntarily and knowingly provide us.

  • We use the information that you provide us for the purpose(s) for which you specifically provided it or for specific additional purposes for which we receive your prior consent.

  • We do not share any information you provide us with to anyone outside of Generations Gold, Inc., except for suppliers who assist us in maintaining and managing the activities on our sites.

  • We employ appropriate security measures to protect the loss, misuse and alteration of any information you provide us.

 

General
We only collect personally identifiable information on a voluntary basis. We do not require you to disclose more information than is reasonably needed to participate in an activity on our sites. We collect personally identifiable information primarily to e-mail updates and news, for entry into promotions and to notify subsequent winners, to send out brochures, etc. via regular mail to subscribers, and to respond to your questions or suggestions.

 

Security
We employ appropriate security measures to protect the loss, misuse and alteration of the information under our control. For our www.ffb-firstoption.com site, we employ state-of-the-art 128-bit Secure Sockets Layer (SSL) software, which encrypts information you input, as an additional security measure. However, as no online data transmission can be guaranteed to be totally secure, we (like all Web sites) cannot warrant or guarantee 100% security of any information you transmit to us at our Web sites.

 

Links To Other Sites
Neither Generations Gold, Inc., nor any of its affiliates, shall have any responsibility of any nature whatsoever for other Web sites linked to this Web site, or any information contained thereon, none of which has been verified or endorsed by either Generations Gold, Inc. or any of its affiliates.